S’more Basics
How Does S’more Work?
S’more rewards you in exchange for placing ads on your phone’s lock screen. We’ll give you points each day you see ads on your phone’s lock screen. Points can also be earned by completing surveys & referring friends to S’more. You can exchange points you’ve earned for gift cards.
When does S’more Award Points?
S’more awards lock screen points once per day. S’more does not award points per unlock, per click or per ad viewed. We’ve found that advertisers are not interested in serving ads to people who are being incentivized per ad.
How do I earn Points?
There are multiple ways you can earn points:
1. Every S’more user will earn lock screen points once per day, you receive these points all at once for using the S’more lock screen.You will see these points as “Daily Usage” in your points Feed.
2. Watching videos for points. You can watch up to 100 videos to earn up to 50 points per day.
*Videos may not be available, so keep check periodically throughout the day for more videos.
3. Complete offers for points in the Offers section.
4. Play Games by completing levels in the Play Games section.
5. Download apps. You can earn up to 25 points (5 points/app) by downloading your favorite apps.
6. Refer friends and family to sign up to the S’more App. The people you refer will receive an additional 25 points for signing up by using your referral link. You will also receive 25 points for the referral.
What am I Earning Points Towards?
S’more points can be exchanged for Gift Cards. While points have no cash value, they can be exchanged at a general rate of 100 points to $1. After you redeem your points, we automatically email you the redeem code from the gift card of your choice.
What types of gift cards are available?
S’more points can be exchanged for gift cards. The types of gift cards available may change without notice. As of March 2021 the following gift cards are available:
- Amazon.com
- AMC Theatres
- Applebees
- Best Buy
- Walmart
- CVS
- Domino’s Pizza
- GameStop
- Starbucks
- Target
- Carter’s
- Chili’s
- Coffee Beans
- Ebay
- GAP
- Google Play
- Krispy Kreme
- QVC
- Skype
- Home Goods
How Do I Receive My Rewards?
When you redeem S’more points, we’ll automatically email your gift card redeem code. The email goes to the email address we have on file for your account. It comes from redeem@donately.org. Occasionally these emails can get caught in spam filters or even accidentally deleted. If you do not receive your gift card,
send an email to S’more support & we’ll resend your Gift card code.
Why do I need to Verify my Email Address & Phone Number?
There are two reasons for this. First, we need to verify your email address in order to ensure that your rewards are sent to the right place. Second, we need to verify your phone number because S’more is designed to be used on mobile phones only that are able to send & receive text messages. Also, you are only permitted to have one S’more account per device, so once a number is associated with an account, it can not be used again.
When you refer a user you both will receive 25 bonus points.
- The Person you Referred will recieve 25 bonus points when he or she creates an account using the referral link.
- You, the Referrer receive 25 points when the person that you referred is active in the S’more app for 10 days.
Note: The person you referred must have a verified phone number in order to receive your points automatically.
I Referred Someone & Didn’t Receive My Points
When you refer someone, you will receive your 25 bonus points after the referrer is active in the S’more app for 10 days. If you have not received your bonus referral points, please email S’more Support.
How Can I Find My Referral Code.
Your referral code is available in the S’more app by visiting the “Earn Points” page and then selecting “Refer Friends” from the list of options. You will see your code and a button to copy a link that can be shared via text & social media. The link will automaticlly include the code with any accounts that download S’more using that code.
I Created an Account & didn’t click on the Referral link. What should I do?
Unfortunately, your referral bonuses will not be added to both your account or the account of the person you referred. Email support with the email and phone number on your account and the person you referred as well.
Redeeming Points
What Can I Redeem Points For?
S’more points can be exchanged for a number of gift cards. While points have no cash value, they can be exchanged at a rate of 100 points equals $1. After you redeem your points, we will automatically email you the redeem code for the gift card of your choice.
Will there Be Other Gift Cards Added to your selection?
We are always looking to add more gift cards from our gift card provider. We will be making decisions based on demand and feedback. The only popular gift card that is not currently available and more difficult to add is PayPal. We do not have plans to add PayPal as a redemption method at this time.
How Will I Receive My Rewards?
When you redeem points, we automatically genereate a gift card redeem code and then include that in an email to you. You should receive your reward within a couple of minutes. It will be sent to the email address we have on file for your account.
I Redeemed Points and Didn’t Mean To
Unfortunately, all redemptions are final. Once points have been redeemed and used for a gift card, we cannot take the gift card back and add points to your account.
I Redeemed Points & Didn’t Recieve Anything
If you’ve redeemed points, you should see a record of that in your points feed on the S’more home screen. If you haven’t received your gift card, please check the inbox of the email address associated with your S’more account. Sometimes these emails can get caught in spam filters or even accidentally deleted. If you still cannot find it,
email S’more Support and we can send another copy of your code.
The Gift Card Code I Have Was Already Used.
S’more generates a new gift card redeem code for each redmption and codes are not and cannot be reused. If you have trouble redeeming your gift card balance please
email S’more Support.
Problems with S’more
I Can’t Log Into S’more
If you are having issues logging in, you may be inputting the wrong email and/or phone. Please
email support with an explanation and the email and the phone number on your account.
I Didn’t Get Lock Screen or Usage Points One Day
We’ll need to look into why this happened, but in most cases it is very easy for us to add any points you may have missed to your account. Please
email S’more Support & we can help you.
Why Did My Points Expire?
S’more points expire one year after they were awarded. Additionally, we expire points as abandoned if there has been no activity from an account for 30 consecutive days. If you belive your points were expired in error, please
email S’more Support.
I Seem to Have Lost All of the Points I Earned
If you log into S’more and see your points have disappeared (and were not expired), it is very likely that you may have accidentally created a new account instead of logging into your old account. Your points are safe! We can help you log into your original account, please
email S’more Support for assistance.
I Referred Someone & Didn’t Receive My Points
When you refer someone, you receive your 25 bonus points when they redeem their points for the first time. If you beleive that you should have received bonus referral points and have not please email S’more Support.
I Created an Account & Forgot to Enter my Referral Code.
Unfortunately we are not able to add referral bonuses to accounts after they have been created.
Why Am I Always Being Screened out of Surveys?
The one or two questions you answer prior to starting a survey are to verify that you are a human and are not using any autmated tool to complete the surveys. They do not detemine demographic eligiblity. Your eligibility is determined by Peanut Labs & the market researcher. S’more does not receive any monetary benefit from survey screen outs, we only get paid if you do. It is in our best interest to deliver surveys that our users can complete.
I was told I completed a Survey & Didn’t Receive a Reward
If you successfully completed a survey and were not rewarded, please
contact S’more Support and we can look into the issue.
I Redeemed Points & Didn’t Recieve Anything
If you’ve redeemed points, you should see a record of that in your points feed on the S’more home screen. If you haven’t received your gift card, please check the inbox of the email address associated with your S’more account. Sometimes these emails can get caught in spam filters or even accidentally deleted. If you still cannot find it,
email S’more Support and we can send another copy of your code.
The Gift Card Code I Have Was Already Used.
S’more generates a new gift card redeem code for each redmption and codes are not and cannot be reused. If you have trouble redeeming your gift card balance please
email S’more Support.